From Ed Salley - former owner of Charles Pfeiffer Inc: 

 

I had the pleasure of working with Glenn from the day my uncle, Charles Pfeiffer, hired him up until the day I retired and he purchased the business from me in 2018. I knew Glenn would be the one to carry on the legacy of the business my uncle started in 1959. A fellow fisherman, we also enjoyed quite a few fishing trips together over the years on my boat.

Glenn had an extremely strong work ethic and it seemed there wasn't a job he couldn't handle or a customer he couldn't help. He worked long, hard hours six days a week but he didn't mind it so long as it meant he was able to help someone in need.

He was always thinking up ways to improve the business while still remaining fair to customers in the process. Glenn was very excited to have just acquired the inventory from another medical supply company that had recently closed it's doors, even redoing his store's shelving and lighting to accommodate all the new inventory he'd now be carrying. The future had been looking brighter than ever for him.

On a personal level, the love Glenn had for Tara for so many years, and the way he cared for her during her current cancer journey was second to none. He was always there for her, every step of the way.

Glenn passing so suddenly at an all too young age is something I'm still trying to process. It's come as a huge shock to all of us who knew and loved him. He will be deeply missed, not just by those of us who personally knew him, but also by the people he helped each and every day.

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From Michelle Fusaro at University Hospice:

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“Selfless” is the word I would use to describe Glenn.  I have known Glenn for more than 25 years. He was a gentle giant; a kind, unassuming man whose main purpose in life was to care for others. 

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I first met Glenn when I worked at the American Cancer Society. Glenn worked for Charles Pfeiffer, a medical supply company that cleaned, stored, and delivered used equipment, to our patients, free of charge! No patient was ever left hanging and if an item could not be delivered by the company, Glenn would put the item in his car and deliver it, personally, after hours.

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There are too many stories of such acts of kindness to tell. Glenn loved caring for those in need. He ran one of the last mom and pop stores in our community and truly put the customer first.  In this day and age when customer service has become a thing of the past, we are forever grateful that our patients, and us here at University Hospice, were at the receiving end of Glenn’s kindness.

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When Glenn took over Charles Pfeiffer, he continued to display his empathy and compassion for patients. I soon found myself working with him again when I came to work for University Hospice.

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In 2014 I was so impressed with Glenn’s professionalism and his motto – “the patient comes first” that I suggested to my director at that time that we honor Glenn at our University Hospice Fundraiser. I got the privilege of informing Glenn that we selected him, and so like Glenn, he responded in his humble way by saying “I do not do what I do to get accolades, I do what needs to be done for the patients.”  I am so happy that I did not listen to him and, in fact, we went on to have a celebration of this wonderful man and all he had done.

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His calming, compassionate voice was something I always looked forward to when he called the office, or I when I called him. No request was too big, and he would do whatever he could to help me.  “Anything for you Michelle” is what he would always say.

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Even the Covid-19 Pandemic could not stop him. Glenn continued to pursue the best prices, explore different options and ideas, all while going above and beyond to make sure our patients received what they needed.  

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We continued to work with each other until his tragic passing. To say that I was devastated would be an understatement. The world lost a great man on that day. A man whose only purpose was to help sick patients, and their families get through their illness with dignity and the comfort of knowing that someone really cared.

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We will honor Glenn’s memory and continue to work with his beautiful wife Tara, and all the employees at Charles Pfeiffer.  I speak for many of my coworkers when I say that we were all truly blessed to know, work with, and love, Glenn.  Rest in peace my dear friend.